Refund and Returns Policy for miprice.co.uk

At miprice.co.uk, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer a straightforward and customer-friendly Refund and Returns Policy. Please read the following information carefully to understand our processes.

14-Day Return Policy:
You have 14 days from the date of receiving your order to initiate a return. If 14 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Eligibility for Returns:
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. It must also have the receipt or proof of purchase.

Initiating a Return:
To initiate a return, please contact our customer support team at [email protected] with your order number and details of the item you wish to return. Our customer support team will guide you through the return process.

Return Shipping:
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that we receive your returned item.

Refund Process:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider.

Exchanges:
If you need to exchange an item, please contact our customer support team at [email protected] for assistance.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the damage or defect, and we will assist you in resolving the issue.

Contact Information:
For any questions or concerns regarding our Refund and Returns Policy, please contact us at [email protected].

Thank you for shopping at miprice.co.uk. Your satisfaction is our priority.